“When I think of someone who puts the customer first from beginning to end, I think of Jennifer.
Her breadth of experience in merchandising, design and supply chain operations makes her uniquely positioned to identify the barriers to successful customer outcomes. Our divisions were operating in silos with no cohesive product development and delivery process or calendar. The outcome was missed hand-offs, last minute product changes, quality issues and late deliveries resulting in back orders. Jennifer quickly assessed the current state while building rapport with cross functional teams. Her ability to simplify challenges and identify solutions was immediately recognized by the teams. We worked though team by team what our future state needed to look like and then with her help made that a reality. I am pleased to report that at the end of the engagement most of our previous issues had been solved but even better our teams knew how to take over the process and run it going forward. I would highly recommend Jennifer as both a thought partner and a person who delivers results.”
APPAREL & HOME FURNISHINGS COO
Approach
- Collaboration and partnership
- Engagement and buy-in
- Practical recommendations
- Rooted in your culture and values
- Responsive to customer demands
Expertise
- Leverage best practices
- Organizational transformation
- Advisory expertise
- Interim functional leadership
- Determined problem solver
Outcomes
- Streamlined simplified processes
- Sustainable and scalable solutions
- High impact results
- Effective teams
- Sustainable growth
Approach
- Collaboration and partnership
- Engagement and buy-in
- Practical recommendations
- Rooted in your culture and values
- Responsive to customer demands
Expertise
- Leverage best practices
- Organizational transformation
- Advisory expertise
- Interim functional leadership
- Determined problem solver
Outcomes
- Streamlined simplified processes
- Sustainable and scalable solutions
- High impact results
- Effective teams
- Sustainable growth